Accessibility

Our aim

We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We check new pages against it and fix problems when we find them or when you tell us about them.

What we have done

In November 2026 we tested the main pages with automated tools (axe) in both the light and dark themes, reviewed the code by hand, and fixed what we found. That included:

• Text, links and buttons with enough colour contrast to read, in both themes.
• A visible outline around whatever has keyboard focus, and a “Skip to content” link at the top of every page.
• One main area, a clear header and footer, and headings in order, so screen readers can move around a page.
• Links inside text are underlined, so they are not shown by colour alone.
• Descriptions on images that carry meaning, and decorative images hidden from screen readers.
• Labels on form fields, and error messages that screen readers announce.
• Animations that stop when your device is set to reduce motion, and a pause button on the scrolling strip of badges.
• Screen readers are told when a link opens in a new tab.
• Videos never play on their own. Nothing loads from YouTube or Instagram until you press play.
• Pages that work when zoomed to 200% and on narrow phone screens.

Known limits

Some parts of the site still fall short, or are run by other companies:

• Payment. Card details are entered on Stripe’s secure checkout page, which Stripe builds and runs. We cannot change how it works.
• Videos. Our short videos play in YouTube’s or Instagram’s player. Some do not have captions or a transcript yet. If you need one, email us and we will send you the words in writing.
• Printable PDFs. The free printable sheets are designed for paper and may not read well with a screen reader. Each one is also described on its own page. If one does not work for you, tell us and we will help.
• Demos. The interactive app demo on the homepage and the 3D model of the device are easiest with a mouse or touch screen. The same information is in the text and photos on the product page.
• The StepSafe app. This statement covers this website. The phone app is separate, and we welcome reports about it too.

Tell us about a barrier

If something on this website is hard or impossible for you to use, please email support@stepsafetech.com. It helps to tell us:

• the page address, or what you were looking at
• what you were trying to do
• the device, browser and any assistive technology you use, such as a screen reader or magnifier

A person reads every message. We will reply to you, tell you what we plan to do about it, and help you get what you came for in another way in the meantime, including placing an order.

About this statement

This statement describes what we aim for and the work done so far. It is not a promise that every page is free of barriers. We review it when the site changes.